How to Prepare for Your First Support Coordination Meeting

How to Prepare for Your First Support Coordination Meeting

Your meeting with Your Supported Living is an important step in making the most of your NDIS plan.

It’s your chance to talk about what matters to you, your goals, and how you want your supports to work.

If you’ve never had a meeting with Your Supported Living before, it’s normal to feel unsure about what to expect.

A little preparation can help make the meeting clearer and more helpful.

Here’s how to get ready.

Preparing for your meeting with Your Supported Living is an important step in making the most of your NDIS plan.

Support Coordination helps people with a disability understand their funding, connect with the right providers, and work towards their goals.

By thinking about your goals, gathering key documents, and preparing questions in advance, your meeting with Your Supported Living can feel more relaxed, clear, and focused.

This guide explains how to prepare for your meeting with Your Supported Living so you can feel confident, informed, and supported from the start.

1. Think About Your Goals

During your meeting, your support team will ask about your goals so they can make sure the right supports are in place.

You don’t need to have perfect goals, just think about what you want life to look like.

This could include things like:

  • Being more independent at home
  • Building social connections
  • Improving daily living skills
  • Getting support with communication
  • Finding stable routines
  • Joining community activities

Write down anything that feels important, even if it’s small.

Preparing a little before your meeting can help you feel confident and in control.

The more your support team understands your needs, goals, and preferences, the better they can support you.

2. Gather Any Useful Documents

Bring anything that helps explain your current situation. For example:

  • Your current NDIS plan
  • Recent reports (OT, physio, speech, psychology, GP)
  • A list of current providers
  • Any schedules, routines or support notes
  • Letters from therapists or doctors
  • Previous goals, if this isn’t your first plan

Don’t worry if you don’t have all of these — they’re helpful, not essential.

3. Think About What’s Working (and What Isn’t)

It’s easy to forget things on the day, so write your questions down.

You might ask:

  • How often will we meet?
  • What can you help me with?
  • How do I contact you if something changes?
  • Can you help me prepare for my next plan reassessment?
  • How do we track progress?

Nothing is a silly question — your support team is there to help.

4. Make a List of Questions You Want to Ask

It’s easy to forget things on the day, so jot your questions down. You might ask:

  • How often will we meet?
  • What can you help me with?
  • How do I contact you if something changes?
  • Can you help me prepare for my next plan reassessment?
  • How do we track progress?

Nothing is a silly question – your Support Coordinator is there to help.

5. Bring Someone You Trust (If You Want To)

You’re welcome to bring a family member, friend, partner, or advocate.

Some people feel more confident when someone they know is with them. Others prefer to meet one-on-one. Both options are perfectly fine

6. Think About the Life You Want, Not Just the Supports

Your support team isn’t only about organising services — it’s about helping you live your life your way.

Before the meeting, it may help to reflect on:

  • What makes you feel happy or supported
  • What you want more of in your week
  • Any barriers that stop you from doing things
  • How you’d like your routines to improve

Your support team can then help build a plan that makes sense for you.

7. Relax — It’s Your Meeting

Your meeting is about you.

  • You don’t need to know the NDIS rules.
  • You don’t need to understand every support category.
  • You don’t need to say everything perfectly.

Your support team will guide you through the process step by step, at your pace.